Website Terms & Conditions
1. Introduction
This website, www.invokespirit.com, is owned and operated by Invoke Spirit [ABN 24411415241]. If you have any questions or need further information, please contact:
Leah Foley invoke.spirit@gmail.com
These Terms and Conditions are things you need to be aware of when using this website. Please take a moment to read them, at they set out your important rights and obligations and I care about making sure we both know where we stand.
When you visit this website and/or use my services or purchase my courses/workshops, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
Leah Foley invoke.spirit@gmail.com
These Terms and Conditions are things you need to be aware of when using this website. Please take a moment to read them, at they set out your important rights and obligations and I care about making sure we both know where we stand.
When you visit this website and/or use my services or purchase my courses/workshops, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
2. General Disclaimer
On this website you will find information on services and blogs/videos on health & other important areas in life. This information is provided solely for personal development, guidance and support for your well-being. A lot of it is my own opinion, which may differ from other opinions out there in the same industry.
MY RIGHTS & RESPONSIBILITIES
VISITOR RESPONSIBILITIES
When visiting this site, please use common sense and take responsibility for your own health, safety and well-being. Follow your own judgement and have discernment about whether any actions are true for you to take.
None of this information is hard or fast, especially without knowing your unique situation. If you feel any action you take from guidance indicated in this website is potentially dangerous, harmful or unsafe for you, please follow your own guidance. Please contact me if you are in any way unsure.
I happily recommend objective medical tests and/or assessment in conjunction with my services. My services are aimed to be complementary to other therapies or medical treatment (i.e. not a replacement), for the explicit purpose of my client’s health and well-being. All clients are welcome to see any other practitioner or health professional that they deem fit.
It is expected that any decision to purchase from this site, means that you have made sufficient consideration to your financial situation and can afford to make the payment without putting yourself in dire straits.
DOWNLOADS
There are various files (free or paid) offered for downloading. While I do take care to stay virus-protected, please note that I am not responsible for viruses or any other damage which might occur as a result of downloading material from this site or communications with me.
EXTERNAL LINKS
While I do want to provide value through providing external links on my website, please not that any external links that you might find on this website do not fall under my responsibility for the content on those sites.
THIRD PARTY ADVERTISEMENTS
There should be no third party advertisements on this site, except those linking back to the website provider (Weebly). I am not responsible for any transactions entered between you and those links added in via the website provider.
SPECIFIC COURSES OR PRODUCTS
The following services or course are offered:
These services/courses are provided solely for personal development, guidance and support for your health, well-being and inspiration.
MY RIGHTS & RESPONSIBILITIES
- I take lots of care to provide valuable information but I cannot be responsible for the use that you make of that information.
- Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances.
- There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services or products.
- Any testimonials and promised results I may display on this website are based on my experience and those of my previous clients. They are not guarantees that anyone else will achieve the same results.
- I may modify this information provided on this website at any time, including altering or deleting it without notice.
VISITOR RESPONSIBILITIES
When visiting this site, please use common sense and take responsibility for your own health, safety and well-being. Follow your own judgement and have discernment about whether any actions are true for you to take.
None of this information is hard or fast, especially without knowing your unique situation. If you feel any action you take from guidance indicated in this website is potentially dangerous, harmful or unsafe for you, please follow your own guidance. Please contact me if you are in any way unsure.
I happily recommend objective medical tests and/or assessment in conjunction with my services. My services are aimed to be complementary to other therapies or medical treatment (i.e. not a replacement), for the explicit purpose of my client’s health and well-being. All clients are welcome to see any other practitioner or health professional that they deem fit.
It is expected that any decision to purchase from this site, means that you have made sufficient consideration to your financial situation and can afford to make the payment without putting yourself in dire straits.
DOWNLOADS
There are various files (free or paid) offered for downloading. While I do take care to stay virus-protected, please note that I am not responsible for viruses or any other damage which might occur as a result of downloading material from this site or communications with me.
EXTERNAL LINKS
While I do want to provide value through providing external links on my website, please not that any external links that you might find on this website do not fall under my responsibility for the content on those sites.
THIRD PARTY ADVERTISEMENTS
There should be no third party advertisements on this site, except those linking back to the website provider (Weebly). I am not responsible for any transactions entered between you and those links added in via the website provider.
SPECIFIC COURSES OR PRODUCTS
The following services or course are offered:
- For health and well-being related services/courses
- Medical Intuition (& kinesiology)
- Intuitive Health Planning (& coaching)
- Unravelling Techniques (Physical Pain, Emotional, Energetic Resistance)
- Medical intuition and Health Intuition courses
- For purpose-related services/courses
- Intuitive coaching
- Patterning
These services/courses are provided solely for personal development, guidance and support for your health, well-being and inspiration.
3. Specific Disclaimer - Medical Intuition
This disclaimer relates to the following services: Medical Intuition
MY RESPONSIBILITY
My Medical Intuition service was created by me, even though I have been formally trained for years in accessing my intuition. It is my responsibility to be as clear a channel as I can be during the reading and in general, stay up to date with body knowledge to be able to interpret the information to the best of my knowledge.
If I feel that I have misconstrued anything or given incorrect information, I will contact you via email after the reading.
It is also my responsibility to let you know that I am not a doctor or other type medically-trained professional and I haven’t worked in a medical setting. My service hopes to complement any medical service, but not be mistaken as a replacement of it.
YOUR RESPONSIBILITY
It is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.
It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.
It is also your responsibility to get the appropriate medical tests and assessments to ensure you have all best information about your current state of health. It is also your responsibility to let me know of any medications you are currently taking, as well as your history of injuries, allergies or trauma.
You are free to check in elsewhere, see any other healer or medical professional and get the best information you can grasp to the best of your knowledge.
You will never be asked to change your medication without consultation with a medical or mental health professional who is licensed to give that advice. If you're unhappy with medication, please seek a second or third opinion from another medical professional.
You will never be advised to take any herb, remedy or supplement yourself that cannot be obtained without a prescription – and the bottle instructions are always recommended. Any potential therapeutic goods or technique that may be suggested and needs professional advice/training is recommended through a professional (examples include herbalist, homeopath, aromatherapist, nutritionist, naturopath, etc).
It is your responsibility to find out and act for your own health and well-being, because your health is your responsibility ultimately. However, you will never be forced to do anything you don’t want, and it is your right to say so.
PROBLEMS
The more information you can source about your health issue, the better. This includes medical tests and assessments, as well as other forms of health assessment. This is not a pre-requisite, but just a recommendation.
If you feel in any way affected negatively by the reading, please let me know. Then, we can work together or suggest another support path to ensure that you remain supported.
This is an intuitive reading, where I convey or channel through information about your health issue. It is reliant on my ability to translate through relevant information, and therefore remains subjective. This is not to be confused with a radiograph/imaging assessment (x-ray, MRI, ultrasound, etc), blood test or other objective form of examination. It is not to be confused with medical advice, even though it is named a medical intuitive reading.
SUITABILITY
This form of reading works best with body-based health issues, rather than mental health issues. It is recommended that support and advice by a mental health professional is organised, where you feel you might need it.
A Parent or guardian needs to be consulted with anyone who is under 18, and needs to stay present during a session.
MY RESPONSIBILITY
My Medical Intuition service was created by me, even though I have been formally trained for years in accessing my intuition. It is my responsibility to be as clear a channel as I can be during the reading and in general, stay up to date with body knowledge to be able to interpret the information to the best of my knowledge.
If I feel that I have misconstrued anything or given incorrect information, I will contact you via email after the reading.
It is also my responsibility to let you know that I am not a doctor or other type medically-trained professional and I haven’t worked in a medical setting. My service hopes to complement any medical service, but not be mistaken as a replacement of it.
YOUR RESPONSIBILITY
It is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.
It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.
It is also your responsibility to get the appropriate medical tests and assessments to ensure you have all best information about your current state of health. It is also your responsibility to let me know of any medications you are currently taking, as well as your history of injuries, allergies or trauma.
You are free to check in elsewhere, see any other healer or medical professional and get the best information you can grasp to the best of your knowledge.
You will never be asked to change your medication without consultation with a medical or mental health professional who is licensed to give that advice. If you're unhappy with medication, please seek a second or third opinion from another medical professional.
You will never be advised to take any herb, remedy or supplement yourself that cannot be obtained without a prescription – and the bottle instructions are always recommended. Any potential therapeutic goods or technique that may be suggested and needs professional advice/training is recommended through a professional (examples include herbalist, homeopath, aromatherapist, nutritionist, naturopath, etc).
It is your responsibility to find out and act for your own health and well-being, because your health is your responsibility ultimately. However, you will never be forced to do anything you don’t want, and it is your right to say so.
PROBLEMS
The more information you can source about your health issue, the better. This includes medical tests and assessments, as well as other forms of health assessment. This is not a pre-requisite, but just a recommendation.
If you feel in any way affected negatively by the reading, please let me know. Then, we can work together or suggest another support path to ensure that you remain supported.
This is an intuitive reading, where I convey or channel through information about your health issue. It is reliant on my ability to translate through relevant information, and therefore remains subjective. This is not to be confused with a radiograph/imaging assessment (x-ray, MRI, ultrasound, etc), blood test or other objective form of examination. It is not to be confused with medical advice, even though it is named a medical intuitive reading.
SUITABILITY
This form of reading works best with body-based health issues, rather than mental health issues. It is recommended that support and advice by a mental health professional is organised, where you feel you might need it.
A Parent or guardian needs to be consulted with anyone who is under 18, and needs to stay present during a session.
4. Specific Disclaimer - Unravelling Technique
This disclaimer relates to the following services: Physical Pain Unravelling Technique, Emotional Pain Unravelling Technique, Energetic Resistance Unravelling Technique.
MY RESPONSIBILITY
My Unravelling Technique service was created by me and is a culmination of the coaching and healing work that I have been trained in and/or experienced over the years. The Unravelling Techniques has similarities to the training I have received, in coaching and healing work.
My responsibility during these sessions is to stay present to your needs during the session, as you unravel the hidden layers. I choose to do whatever I can to be service to your heart and soul during the sessions and in any interaction before/after.
YOUR RESPONSIBILITY
It is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.
It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise, for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.
When not in the sessions, you are free to check in elsewhere, see any other healer or medical professional and get the best information you can grasp to the best of your knowledge. It is also your responsibility to let me know of any medications you are currently taking, as well as your history of injuries, allergies or trauma.
It is your responsibility to find out and act for your own health and well-being, because your health is your responsibility ultimately. However, you will never be forced to do anything you don’t want, and it is your right to say so.
PROBLEMS
The Unravelling Techniques work only when you have access to the physical/emotional pain or the energetic resistance at the time of the session. It is especially imperative that the physical pain be able to be consistently felt at the appointed session time, as the technique works only by feeling it.
If the pain it too intense, then it might be difficult to follow instructions. Medical and external intervention may be required instead, in order to temper the symptoms.
The techniques may not have lasting benefits if you have nutritional or chemical-imbalances in your system, or if there are deeper structural/neurological issues. Specialist treatment is recommended in these cases.
If you feel in any way affected negatively by the session/s, please let me know. Then, we can work together or suggest another support path to ensure that you remain supported.
SUITABILITY
The Unravelling Techniques are for people who would like to learn easy self-healing type techniques to ease personal suffering. They are not a replacement for long-term therapeutic work or chronic illness treatment.
A Parent or guardian needs to be consulted with anyone who is under 18, and needs to stay present during a session.
MY RESPONSIBILITY
My Unravelling Technique service was created by me and is a culmination of the coaching and healing work that I have been trained in and/or experienced over the years. The Unravelling Techniques has similarities to the training I have received, in coaching and healing work.
My responsibility during these sessions is to stay present to your needs during the session, as you unravel the hidden layers. I choose to do whatever I can to be service to your heart and soul during the sessions and in any interaction before/after.
YOUR RESPONSIBILITY
It is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.
It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise, for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.
When not in the sessions, you are free to check in elsewhere, see any other healer or medical professional and get the best information you can grasp to the best of your knowledge. It is also your responsibility to let me know of any medications you are currently taking, as well as your history of injuries, allergies or trauma.
It is your responsibility to find out and act for your own health and well-being, because your health is your responsibility ultimately. However, you will never be forced to do anything you don’t want, and it is your right to say so.
PROBLEMS
The Unravelling Techniques work only when you have access to the physical/emotional pain or the energetic resistance at the time of the session. It is especially imperative that the physical pain be able to be consistently felt at the appointed session time, as the technique works only by feeling it.
If the pain it too intense, then it might be difficult to follow instructions. Medical and external intervention may be required instead, in order to temper the symptoms.
The techniques may not have lasting benefits if you have nutritional or chemical-imbalances in your system, or if there are deeper structural/neurological issues. Specialist treatment is recommended in these cases.
If you feel in any way affected negatively by the session/s, please let me know. Then, we can work together or suggest another support path to ensure that you remain supported.
SUITABILITY
The Unravelling Techniques are for people who would like to learn easy self-healing type techniques to ease personal suffering. They are not a replacement for long-term therapeutic work or chronic illness treatment.
A Parent or guardian needs to be consulted with anyone who is under 18, and needs to stay present during a session.
5. Specific Disclaimer - Other Services
This disclaimer relates to the following services: Coaching, Patterning, Kinesiology, Energy Healing (Reiki/SKHM, Pellowah), Courses.
MY RESPONSIBILITY
I have been trained in Kinesiology and Intuitive Coaching for many years, with a Certificate IV in Kinesiology, accredited in the coaching style of Magician’s Way, Transformational Teachers training, Patterning training, Level II in Reiki/SKHM, Level II Pellowah Healing, Level III in Lomi Lomi massage and undergoing a Diploma in Musculo-Skeletal Therapy. I continue to attend training courses to renew and enhance my knowledge and skills in the healing/coaching realm.
My responsibility in all these services is to stay present to your needs during the session and be clear the outcome that you want from them. I choose to do whatever I can to be service to your heart and soul during the sessions and in any interaction before/after.
My responsibility is to deliver these services to you.
YOUR RESPONSIBILITY
It is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.
It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.
It is also your responsibility to let me know of any medications you are currently taking, as well as your history of injuries, allergies or trauma.
You are free to check in elsewhere, see any other healer or medical professional and get the best information you can grasp to the best of your knowledge.
It is your responsibility to find out and act for your own health and well-being, because your health is your responsibility ultimately. However, you will never be forced to do anything you don’t want, and it is your right to say so.
PROBLEMS
The sessions may not have lasting benefits if you have nutritional or chemical-imbalances in your system, or if there are deeper structural/neurological issues. Specialist treatment is recommended in these cases.
If you feel in any way affected negatively by the session/s, please let me know. Then, we can work together or suggest another support path to ensure that you remain supported.
Note that coaching is not a substitute for therapy. In fact, with Patterning work, which is deep and confronting at times, therapy or some other form of support may be required. Please don’t hesitate to seek support if you feel the need.
SUITABILITY
These healing, coaching and training sessions are for people who take self-responsibility for the experiences they find themselves in and acknowledge that they have created in some form (including unconsciously). They are wiling to be empowered to create health and a life they would love. They are also open to use of intuition and energy healing, including surrogacy/distance healing work.
A Parent or guardian needs to be consulted with anyone who is under 18, and needs to stay present during a session.
MY RESPONSIBILITY
I have been trained in Kinesiology and Intuitive Coaching for many years, with a Certificate IV in Kinesiology, accredited in the coaching style of Magician’s Way, Transformational Teachers training, Patterning training, Level II in Reiki/SKHM, Level II Pellowah Healing, Level III in Lomi Lomi massage and undergoing a Diploma in Musculo-Skeletal Therapy. I continue to attend training courses to renew and enhance my knowledge and skills in the healing/coaching realm.
My responsibility in all these services is to stay present to your needs during the session and be clear the outcome that you want from them. I choose to do whatever I can to be service to your heart and soul during the sessions and in any interaction before/after.
My responsibility is to deliver these services to you.
YOUR RESPONSIBILITY
It is your responsibility to check in with yourself with any advice given, and decide whether it resonates and feels true & safe to proceed forward with it. If anything feels wrong, concerning or unsafe, you are free to say so at any point in time.
It is your responsibility to NOT be under the influence of alcohol or other recreational drugs during the session. Likewise for any medications that have a mind-altering effect. This would require a rescheduling until not under any such influences.
It is also your responsibility to let me know of any medications you are currently taking, as well as your history of injuries, allergies or trauma.
You are free to check in elsewhere, see any other healer or medical professional and get the best information you can grasp to the best of your knowledge.
It is your responsibility to find out and act for your own health and well-being, because your health is your responsibility ultimately. However, you will never be forced to do anything you don’t want, and it is your right to say so.
PROBLEMS
The sessions may not have lasting benefits if you have nutritional or chemical-imbalances in your system, or if there are deeper structural/neurological issues. Specialist treatment is recommended in these cases.
If you feel in any way affected negatively by the session/s, please let me know. Then, we can work together or suggest another support path to ensure that you remain supported.
Note that coaching is not a substitute for therapy. In fact, with Patterning work, which is deep and confronting at times, therapy or some other form of support may be required. Please don’t hesitate to seek support if you feel the need.
SUITABILITY
These healing, coaching and training sessions are for people who take self-responsibility for the experiences they find themselves in and acknowledge that they have created in some form (including unconsciously). They are wiling to be empowered to create health and a life they would love. They are also open to use of intuition and energy healing, including surrogacy/distance healing work.
A Parent or guardian needs to be consulted with anyone who is under 18, and needs to stay present during a session.
6. Intellectual Property
COPYRIGHT
The content of this website is protected by copyright. Please do not claim to have written or created any of the content on this website. This content is not to be sold without written permission.
TRADEMARKS
Please refrain from using the following unregistered trademarks, without my written consent: Invoke Spirit, the Invoke Spirit logo, Unravelling Technique.
The content of this website is protected by copyright. Please do not claim to have written or created any of the content on this website. This content is not to be sold without written permission.
TRADEMARKS
Please refrain from using the following unregistered trademarks, without my written consent: Invoke Spirit, the Invoke Spirit logo, Unravelling Technique.
7. Payment Terms
FORMS OF PAYMENT
Most payments are via Paypal, which is either sent as an invoice or linked via Acuity. Direct bank deposit is also available, however please ask me directly about this option.
PAYMENT PLANS
Please ask me directly about payment plans. Payment plans are not usually available, unless already explicitly written and offered on a service webpage.
SECURITY POLICY
Online payments are handled securely via Paypal or other event payment system such as Trybooking. I have no access to customer credit card details.
Most payments are via Paypal, which is either sent as an invoice or linked via Acuity. Direct bank deposit is also available, however please ask me directly about this option.
PAYMENT PLANS
Please ask me directly about payment plans. Payment plans are not usually available, unless already explicitly written and offered on a service webpage.
SECURITY POLICY
Online payments are handled securely via Paypal or other event payment system such as Trybooking. I have no access to customer credit card details.
8. Refunds
PHYSICAL PAIN UNRAVELLING TECHNIQUE
Refunds are not offered after a session is complete, unless there has been no shift in pain experienced.
This is the only session where a money-back guarantee is offered based on results in the first session. If you have no shift in pain symptoms during the first session you try the technique, then all money received will be returned in full. Pain ratings are recording during the session, therefore it's easy to determine if there has been no shift.
This does NOT apply to subsequent sessions booked, regardless if the technique was successful in shifting pain or not in the first session. This also does NOT apply to other Unravelling Techniques.
If a scheduled session was missed without notice, then the option is available for a reschedule. Or credit for another service. A refund is not offered as an option.
If a client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.
ALL OTHER SERVICES
Refunds are not offered after a session is complete.
If a scheduled session was missed without notice, then the option is available for a reschedule. Or credit for another service. A refund is not offered as an option if the booked session was missed.
If a client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.
CHANGE OF MIND
I rarely offer a refund for change of mind so I encourage clients to choose carefully.
I do offer credit for other services. If this doesn’t suit, I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss.
Exceptions exist for higher priced services (i.e. greater than $500), where the percentage of session/services not used may be refunded. However, higher priced services are bundled with a discounted rate, therefore the amount used would be calculated based on the rate on a per single session basis. For example, half the higher-priced package would not be deemed as 50% of the price paid for the package, but priced based on the equivalent rate of a single session basis for the number of sessions used.
Refunds are not offered after a session is complete, unless there has been no shift in pain experienced.
This is the only session where a money-back guarantee is offered based on results in the first session. If you have no shift in pain symptoms during the first session you try the technique, then all money received will be returned in full. Pain ratings are recording during the session, therefore it's easy to determine if there has been no shift.
This does NOT apply to subsequent sessions booked, regardless if the technique was successful in shifting pain or not in the first session. This also does NOT apply to other Unravelling Techniques.
If a scheduled session was missed without notice, then the option is available for a reschedule. Or credit for another service. A refund is not offered as an option.
If a client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.
ALL OTHER SERVICES
Refunds are not offered after a session is complete.
If a scheduled session was missed without notice, then the option is available for a reschedule. Or credit for another service. A refund is not offered as an option if the booked session was missed.
If a client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.
CHANGE OF MIND
I rarely offer a refund for change of mind so I encourage clients to choose carefully.
I do offer credit for other services. If this doesn’t suit, I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss.
Exceptions exist for higher priced services (i.e. greater than $500), where the percentage of session/services not used may be refunded. However, higher priced services are bundled with a discounted rate, therefore the amount used would be calculated based on the rate on a per single session basis. For example, half the higher-priced package would not be deemed as 50% of the price paid for the package, but priced based on the equivalent rate of a single session basis for the number of sessions used.
9. Consumer Guarantees
MINOR PROBLEM
If a minor problem occurs, for example, the internet cutting out half-way through a call, illness or other unforeseen major life issue where the scheduled meeting can’t be attended, the session will be rescheduled at a time that suits both parties.
MAJOR PROBLEM
If a major problem occurs, for example, the client facing a major life change (or family member with major illness) and can’t continue the services, then the sessions will be placed on hold until the client has been able to reestablish some form of stabilization.
Any money paid will be held as credit. The client is expected to make contact when they are ready to continue proceeding again.
If the client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.
If a minor problem occurs, for example, the internet cutting out half-way through a call, illness or other unforeseen major life issue where the scheduled meeting can’t be attended, the session will be rescheduled at a time that suits both parties.
MAJOR PROBLEM
If a major problem occurs, for example, the client facing a major life change (or family member with major illness) and can’t continue the services, then the sessions will be placed on hold until the client has been able to reestablish some form of stabilization.
Any money paid will be held as credit. The client is expected to make contact when they are ready to continue proceeding again.
If the client is unhappy with the services or myself, then I am happy to meet with the client online to discuss their concerns and negotiate a win/win solution. In the first instance, an email needs to be written and a 30min meeting invite will be set up to discuss. If a meeting is not desired, then written communication is the less desirable but sufficient alternative.
10. Jurisdiction & Dispute Resolution
JURISDICTION
Invoke Spirit is located in Northern NSW. This agreement is subject to the governing law of NSW.
NEGOTIATION
If you have any issues or complaint arising out of you use of this website or these terms and conditions, you and Invoke Spirit (Leah Foley) agree to make a genuine effort to resolve the dispute through negotiation and discussion.
MEDIATION
If we are unable to resolve a dispute by negotiation and discussion within 14 days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties or, failing agreement within twenty-one (21) days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (ACN 008 651 232, Level 2, 13-15 Bridge Street, Sydney NSW 2000;telephone: 02 9251 3366, email: infoaus@resolution.institute) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us.
LITIGATION
It is a condition precedent to the right of either party to commence litigation other than for interlocutory relief that it has first offered to submit the dispute to mediation. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.
Invoke Spirit is located in Northern NSW. This agreement is subject to the governing law of NSW.
NEGOTIATION
If you have any issues or complaint arising out of you use of this website or these terms and conditions, you and Invoke Spirit (Leah Foley) agree to make a genuine effort to resolve the dispute through negotiation and discussion.
MEDIATION
If we are unable to resolve a dispute by negotiation and discussion within 14 days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties or, failing agreement within twenty-one (21) days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (ACN 008 651 232, Level 2, 13-15 Bridge Street, Sydney NSW 2000;telephone: 02 9251 3366, email: infoaus@resolution.institute) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us.
LITIGATION
It is a condition precedent to the right of either party to commence litigation other than for interlocutory relief that it has first offered to submit the dispute to mediation. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.
